PRIVACY POLICY & LEGAL NOTICE

fa app-atelier GmbH
Landstrasse 46c
5073 Gipf-Oberfrick
Switzerland
support@app-atelier.ch
info@s-und-p-design.ch

CH-ID: CH-270-4013862-3

REPRESENTED BY
fa app-atelier GmbH

DISCLAIMER + COPYRIGHT NOTICE

The publisher cannot assume liability for the accuracy, completeness, and timeliness of the contents on www.luuki-app.com despite careful verification. The publisher accepts no liability for the data security of any information sent via the website or by email.

The publisher is not responsible for the contents of websites that are directly or indirectly referred to. Criminal and civil responsibility rests with the respective provider.

The content and structure of the website at www.luuki-app.com are copyright and possibly trademark protected. Any reproduction of information or data, particularly the use of texts, text parts, trademarks, and images or other contents requires prior written consent from the provider or rights holder.

PRIVACY POLICY
Last updated: 31 May 2024

We are highly committed to transparent handling of personal data. This privacy policy provides information on what personal data we collect, for what purposes, and to whom it is disclosed. We regularly review and update this privacy policy to ensure the highest transparency.

Data we collect:

General Personal Data
We process your general personal data. Personal data are any kind of information relating to an identifiable natural person. A natural person is identifiable if their identity can be inferred from the available information.
Example: Your name, IP address, and home address are personal data.

Data Provided by You
You frequently provide us with your personal data yourself. Whenever you enter your personal data and transmit it to us, it is considered as being provided to us. The transmission of data to us is generally voluntary but is sometimes mandatory to use our services.
Example: You enter your data in a contact form or sign up for a newsletter.

Data Disclosure
We pass on your personal data to companies that can decide how to use the data themselves. This is usually necessary to comply with legal requirements, transfer an outstanding debt to a collection agency, or detect fraudulent activities.
Example: A legal requirement obliges us to pass on your data to an authority.

Worldwide
We work with providers from around the world to process your personal data. This allows us to benefit from the global offerings and rely on the best and most reliable services. The country to which the data is exported may not have the same data protection standards as Switzerland.
Example: We use the services of a cloud provider like Google, which is based in the USA.

Services we use:

Meta Pixel
https://www.facebook.com

Google Analytics
https://google.com/analytics

Google Tag Manager
https://tagmanager.google.com

Google Play
https://play.google.com/intl/ALL_de/about/play-terms/

Privacy Policy

1. What do we do?
fa app-atelier GmbH, Landstrasse 46c, 5073 Gipf-Oberfrick, Switzerland, operates the website luuki-app.com (hereinafter referred to as „we“). On this website, you can learn about our organisation, use our online services, and get in touch with us. Protecting your personal data is of great importance to us. This privacy policy transparently and understandably informs you about the data we collect through our website and how we handle it. This should help you quickly gain an overview of how we process your data.

2. What do we inform about?

  • The data collected on luuki-app.com;
  • Under what conditions we process your data and for what purpose;
  • How long we retain your data;
  • When data transfer to third parties is permissible;
  • How we process your data („individual data processing operations“);
  • When and how you can object to data processing;
  • What rights you have and how you can exercise them.
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3. Definitions

3.1 What is personal data?
Personal data are all details that relate to a specific or identifiable natural person. These include, for example, name, address, date of birth, email address, or phone number. Data about personal preferences, such as hobbies or memberships, are also considered personal data.

3.2 What is particularly sensitive personal data?
Data concerning religious, philosophical, political, or trade union views or activities; data concerning health, and potentially data concerning administrative or criminal proceedings and sanctions as well as data on social assistance measures are considered particularly sensitive personal data. Where necessary and appropriate, we may request and process particularly sensitive personal data, which is then subject to stricter confidentiality.

3.3 What does processing personal data entail?
Processing refers to any handling of personal data, regardless of the methods and procedures used, in particular the collection, storage, preservation, use, modification, disclosure, archiving, deletion, or destruction of data.

3.4 What does disclosure of personal data mean?
This is the transmission or making accessible of personal data, e.g., publishing or revealing to a third party.

4. How can you contact us?
If you have questions or concerns about the protection of your data by us, you can reach us at any time via email at support@app-atelier.ch.
The person responsible for the data processing that occurs via this website is: support@app-atelier.ch

5. Does our Privacy Policy always remain the same?
We may change this privacy policy at any time. Changes will be published on nurturade.com, and you will not be separately informed.

Wir können diese Datenschutzerklärung jederzeit ändern. Die Änderungen werden auf nurturade.com veröffentlicht, Sie werden nicht gesondert informiert.

6. General Principles

6.1 What data do we collect from you and from whom do we receive this data?
Primarily, we process personal data that you provide to us or that we collect during the operation of our app.
We may also receive personal data about you from third parties. These can include the following categories:

  • Basic personal data (name, address, date of birth, etc.);
  • Contact data (mobile number, email address, etc.);
  • Financial data (e.g., account details);
  • Online identifiers (e.g., cookie identifiers, IP addresses).
  •  

6.2 Under what conditions do we process your data?

We process your data in good faith and for the purposes set out in this privacy policy, ensuring transparent and proportionate processing.
If we are unable to adhere to these principles exceptionally, data processing may still be lawful because a justification exists, specifically:

  • Your consent;
  • Execution of a contract or pre-contractual measures;
  • Our legitimate interests, provided they do not outweigh your interests.
  •  

6.3 How can you revoke your consent?
If you have given us consent to process your personal data for specific purposes, we process your data within the scope of this consent,
as long as we have no other justification.
You can revoke your consent at any time by sending an email to the address mentioned in the imprint. This does not affect data
processing that has already taken place.

6.4 In which cases can we pass your data on to third parties?

a. Principle
We may need to use third-party services or those of affiliated companies and instruct them to process your data (known as processors).
Categories of recipients specifically include:

  • Accounting, trust and auditing firms;
  • Consultancy firms (legal advice, taxes, etc.);
  • IT service providers (web hosting, support, cloud services, website design, etc.);
  • Payment service providers;
  • Providers of tracking, conversion, and advertising services.

We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.
We may also be required to disclose your personal data to authorities.

b. Disclosure to partners and cooperative companies
We sometimes collaborate with various companies and partners who place their offers on our website.
It is clear to you that these are third-party offers (marked as „advertising“).

When you take up such an offer, we transmit your personal data to the relevant partner or cooperative company (e.g., name, function,
communication, etc.), whose offer you wish to take up. These partners and cooperative companies are independently
responsible for the personal data they receive. After the data is transferred, the privacy policies of the respective partner apply.

c. Visiting our social media channels
We have embedded links to our social media channels on our website. This is evident to you (typically via appropriate icons).
When you click on the icons, you are redirected to our social media channels.

The social media providers learn that you have accessed their platform from our website. The social media providers may use the data collected
for their own purposes. We note that we do not receive any information about the content of the transmitted data or their use by the operators.

d. Disclosure abroad
In the context of processing orders, your personal data may be transferred to companies abroad. These companies are obligated to protect
data to the same extent as we are. Transfers can occur worldwide.

If the level of data protection is not equivalent to that of Switzerland, we perform a prior risk assessment and ensure contractually that the same protection as in Switzerland is guaranteed (e.g., using the new EU Commission’s standard contractual clauses or other legally prescribed measures). If our risk assessment is negative, we take additional technical measures to protect your data. You can access the EU Commission’s standard contractual clauses at the following link: https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de.

6.5 How long do we keep your data?
We store personal data only as long as necessary to fulfil the specific purposes for which the data was collected.
Data that we store during your visit to our website is retained for twelve months. An exception applies to analytical and tracking data, which can be retained for a longer period.
Contractual data is stored for longer because we are legally required to do so. We must keep business communications, completed contracts, and booking receipts for up to 10 years. If we no longer need such data to perform the services, the data is blocked, and we use it only for accounting and tax purposes.

6.6 How do we protect your data?
We will securely store your data and take all reasonable measures to protect your data from loss, access, misuse, or alterations.
Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it may be necessary to pass your inquiries on to companies affiliated with us. In these cases, your data is also treated confidentially.

We use the SSL (Secure Socket Layer) method on our website in combination with the highest level of encryption supported by your browser.

6.8 What rights do you have?

a. Right to access
You can request information about the data we store about you at any time. We ask you to send your request for information along with proof of identity to support@app-atelier.ch.

You also have the right to receive your data in a common file format if we process your data automatically, and if:

  • You have given your consent for the processing of this data; or
  • You have disclosed data in the context of concluding or processing a contract.

We may restrict or deny the provision of information or data if this conflicts with our legal obligations, legitimate own or public
interests, or the interests of a third party.

The processing of your request is subject to a legal processing period of 30 days. However, we may extend this period due to high volumes of requests, legal or technical reasons, or because we need further details from you. You will be informed of the extension in a timely manner, at least in text form.

b. Deletion and correction You have the right to request the deletion or correction of your data at any time. We may reject the request if legal regulations oblige us to keep the data longer or unchanged, or if a permissible legal basis opposes your request.
Please note that exercising your rights may conflict with contractual arrangements and have corresponding effects on contract execution (e.g., premature termination of contract or cost consequences).

c. Legal recourse If you are affected by the processing of personal data, you have the right to enforce your rights through legal proceedings or to file a complaint with the relevant supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch.

7. Individual Data Processing Operations

7.1 Website Provision and Log File Creation

What information do we receive and how do we use it?
By visiting luuki-app.com, certain data are automatically stored on our servers or on servers from services and products we source and/or have installed, for system administration, statistical, backup, or tracking purposes. This includes:

  • The name of your internet service provider;
  • Your IP address (if applicable);
  • The version of your browser software;
  • The operating system of the computer accessing the URL;
  • The date and time of access;
  • The website from which you accessed the URL;
  • The search terms you used to find the URL.


Why are we allowed to process this data?
These data cannot be attributed to a specific person and are not merged with other data sources. The storage of the log files is to ensure the functionality of the website and the security of our information technology systems. This is our legitimate interest.

How can you prevent data collection?
Data is stored only as long as necessary to achieve the purpose of their collection. Accordingly, the data is deleted at the end of each session. The storage of log files is essential for the operation of the website, hence you cannot object to it.

7.2 Tracking Pixels How do tracking pixels work?
We may use tracking pixels on our website. Tracking pixels are also known as web beacons. These are small, usually invisible images that are automatically retrieved when you visit our website. Tracking pixels can collect the same information as server log files. We use them for the same purposes as log files-you cannot prevent this data collection.

7.3 Evaluations
Some of your personal data is processed automatically to assess certain personal aspects. Such evaluations are particularly used by us to specifically inform and advise you about certain services or products. For this purpose, we use evaluation tools that allow us to communicate as needed and take appropriate advertising actions including market and opinion research.

7.4 Contact Email What information do we receive and how do we use it?
You have the option to contact us via email. When you contact us via email, the following data are processed:

  • Email address;
  • Content, subject, and date of your email;
  • Contact details you provide (e.g., name, possibly phone number, address).


Why are we allowed to process this data?
Your details are stored for processing the inquiry and for any follow-up questions.
The justification is pre-contractual measures or our legitimate interests in handling the inquiry.

Security Notice
Please be aware that emails can be read or altered unauthorized and unnoticed during transmission.
Emails can be rejected by the spam filter if they are identified as spam due to certain characteristics.

7.5 Success and Reach Measurement How does success and reach measurement work?
Our notifications and messages may contain web links or tracking pixels that record whether a single message has been opened and which
web links were clicked. Such web links and tracking pixels can also capture the use of notifications and messages on a personal basis.

Why are we allowed to process these data?
We need this statistical capture of usage for success and reach measurement, to provide notifications and messages based on the
needs and reading habits of recipients effectively, user-friendly, and reliably.

7.6 Cookies How do cookies work?
Our website uses cookies. Cookies are data records stored on your device’s operating system by your browser when you visit our website.
Cookies do not cause damage to your computer and do not contain viruses. To manage the cookies and similar technologies used (tracking pixels,
web beacons, etc.) and related consents, we use the „Real Cookie Banner“ consent tool. Details about the functioning of „Real Cookie Banner“ can be
found at https://devowl.io/de/rcb/datenverarbeitung/.

The legal basis for processing personal data in this context are Art. 6(1)(c) and Art. 6(1)(f) of the GDPR. Our legitimate interest is the management of the cookies and similar technologies and the related consents.

The provision of personal data is not contractually required nor necessary for concluding a contract. You are not obliged to provide personal data. If you do not provide personal data, we cannot manage your consents.

What information do we receive and how do we use it?
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit ends. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit. Thus, we can save certain settings (e.g., language settings or location information) so you do not have to re-enter them when you revisit the website.

Why are we allowed to use cookies?
We use cookies to make our website more user-friendly, effective, and secure. The use of cookies and the related processing of your data is based on our legitimate interests in the stated purposes.

How can you prevent data collection via cookies?
Cookies are stored on your computer. Thus, you have full control over the use of cookies. You can delete them completely or restrict or disable
their transmission by changing the settings in your browser. If you disable cookies for our website, you may not be able to fully use all
functions of the website.

7.7 Meta Pixel
We use the Meta Pixel from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, headquartered at Meta Platforms Inc., 1601 Willow Road Menlo Park, CA 94025, USA, collectively „Meta“.

What data do we process?
The Meta Pixel is a web analytics service that captures information about the use of the website. In particular, the following information can be collected:

  • IP address;
  • Technical information such as browser, operating system, or screen resolution;
  • Interactions on the website;
  • Duration of the visit;
  • Time and date of the website visit;
  • Referrer URL.

The IP address is anonymized by the Meta Pixel, so a personal reference is no longer possible. If a visitor accesses our website for the first time, the Meta Pixel may generate an identifier to recognize the visitor on a subsequent website visit.

Why do we process the data?
Your IP address is used to determine your approximate location. From this information, we can measure the relevance of our offers in different regions. We also use the IP address to determine how website visitors arrived at our site. The technical information is processed to ensure the website is displayed satisfactorily on any device. The interactions, duration, time, and date are collected so that we can evaluate and optimize our marketing campaigns and offers based on this data. We can also determine how visitors interact on our website, i.e., which content is popular with which visitors. The processing of the referrer URL is for the purpose of measuring the effectiveness and analyzing different marketing channels. In addition, the data collected with the Meta Pixel can be used to show our Meta advertisements only to those people who are interested in our offers or have similar interests. For this purpose, we may pass on certain personal data to Meta to form target groups to whom our personalized advertising is to be shown. Meta can use this data for its own advertising purposes. We, as the site operators, cannot influence this use of your data. The data collected using this service is not used by us to personally identify you. However, Meta may be able to link this to your respective Meta account, if you have one.

Who do we pass the data on to?
The transfer of data by us follows our statements on data transfer. Since Meta is a transnational company, your data can be transferred worldwide. In particular, they can be transferred to the USA, to Meta’s headquarters. A country where the legislation does not guarantee adequate protection of the data.

7.8 Google Analytics
We use Google Analytics, a service provided by Google Ireland Ltd., Gordon House, Barrow St, Dublin 4, Ireland, headquartered at Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, collectively „Google“.

What data do we process?
Google Analytics is a web analytics service that captures information about the use of the website. In particular, the following information can be collected:

  • IP address;
  • Technical information such as browser, operating system, or screen resolution;
  • Interactions on the website;
  • Duration of the visit;
  • Time and date of the website visit;
  • Referrer URL.

The IP address is anonymized by Google Analytics, so a personal reference is no longer possible. If a visitor accesses our website for the first time, Google Analytics may generate an identifier to recognize the visitor on a subsequent website visit. If you are logged in with your Google account, the data processing may also occur across devices.

Why do we process the data?
Your IP address is used to determine your approximate location. From this information, we can measure the relevance of our offers in different regions. We also use the IP address to determine how website visitors arrived at our site. The technical information is processed to ensure the website is displayed satisfactorily on any device. The interactions, duration, time, and date are collected so that we can evaluate and optimize our marketing campaigns and offers based on this data. We can also determine how visitors interact on our website, i.e., which content is popular with which visitors. The processing of the referrer URL is for the purpose of measuring the effectiveness and analyzing different marketing channels.

Who do we pass the data on to?
The transfer of data by us follows our statements on data transfer. Since Google is a transnational company, your data can be transferred worldwide. In particular, they can be transferred to the USA, to Google’s headquarters. A country where the legislation does not guarantee adequate protection of the data.

7.9 Google Tag Manager
We use Google Tag Manager, a service provided by Google Ireland Ltd., Gordon House, Barrow St, Dublin 4, Ireland, headquartered at Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, collectively „Google“. Google Tag Manager is a service that can be used to centrally manage various tracking tags (such as Facebook Pixel, Google Analytics, Hotjar, etc.). Google Tag Manager itself does not collect any data. The tags that collect the data, which we manage via Google Tag Manager, are listed in this privacy policy.

7.10 Google Play
Our app uses Google Play, a digital distribution service from Google Inc., which allows users to download and use apps, games, music, movies, books, and other digital content. Google Play ensures that all offered content meets Google’s security and quality standards. By using our app via Google Play, certain personal data, such as device information, location data, and usage statistics, can be collected and processed by Google. This data is used to improve the functionality of the app, offer personalized content and advertising, and optimize the overall user experience. More information on how Google Play collects, processes, and protects data can be found in Google Play’s privacy policies.

Terms and Conditions Complaints:
We take seriously and handle smoothly!
Prices include VAT. Place of performance and jurisdiction is 5073 Gipf-Oberfrick.

 
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